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Our Promise

We contract the best available rates across the continent without making compromises.

Price Guarantee

We provide our clients with a price guarantee that ensures we always offer the best possible rates. This means that money matters can be easily taken care of, giving you more time to focus on the fun part – planning your African trip of a lifetime with us.

Based in Africa, Africa Tailormade is able to cut out the middleman.  We contract the best available rates across the continent without making compromises.

We’re so confident, if you manage to find the same holiday for less, we’ll beat it

Travel Insurance

Prior to confirming your booking, it is essential to secure fully comprehensive travel insurance cover.

Most importantly, cover against the cancellation / curtailment of your holiday should be considered a must, as you need to be protected against financial loss should you or your family members not be able to travel due to medical reasons.  Medical cover is equally important.

Due to the remote areas in which we operate, it is important that all guests are covered for emergencies and other unforeseen circumstances. Africa Tailormade cannot be held responsible for any guest travelling without comprehensive insurance.

Financial Protection

Our financial default insurance policy is underwritten by a specialist insurer in South Africa, Bryte Insurance Company Limited. Testament to our standing commitment to our clients, the company has passed all the financial criteria to provide financial protection against our Suppliers.

The global recession has heightened the need for clients to be vigilant about financial insolvency, with over 50 airlines worldwide already becoming victims of the current economic climate, along with many suppliers. As your Tour Operator, it is our responsibility to ensure that your holiday investment is covered.

We are also registered members of SATSA (South African Tourism Services Association) & ATTA (African Travel & Tourism Association).

The appearance of the SATSA & ATTA logos is a sign of quality and commitment to service excellence and recourse for buyers and tourists.

SATSA & ATTA members adhere to a strict Code of Conduct and are required to submit documentation pertaining to their business annually so that the association can verify they are indeed running a healthy business that can be recommended to international tour operators.

South Africa, Botswana and Zimbabwe Trip

Alison is by far the best travel rep I have worked with and I travel a lot. Alison first booked our trip for three couples to South Africa, Botswana and Zimbabwe for November 2020. Due to COVID she had to rebook us twice in 2021 and 2022. We then had a conflict with our trip dates and she rebooked us for a fourth time. Each time she rebooked she was able to secure us dates in the same lodges (which were very small) in the same order (which was important to us). Each time she was professional, friendly, very patient and overly willing to help us get our trip rebooked. In addition, we peppered her with many questions over the many months before our trip which she gladly answered very quickly. If she didn't know the answer she researched it and got us the answer. The trip she planned for us was truly the trip of a lifetime. Every detail was taken care of and the places she booked for us were amazing. Not only the accommodations but the people. She took care of checking us in for our flights and checking in with us throughout our trip to make sure everything was going well. I cannot recommend Alison and Africa Tailormade more highly. If you are going to Africa you must contact Alison!

By Nancy McGrath

South Africa and Rwanda Trip

Alison arranged our trip to South Africa and Rwanda which included a couple of days in Kigali and gorilla trekking in Volcanoes National Park. We reached out to Alison during the course of our trip and she responded back quickly each and every time. From the local guide Emmy and his travel company in Rwanda, to the accommodations she suggested, everything exceeded our expectations. We had a couple of changes to our itinerary during our trip and Alison handled each one with exceptional speed and professionalism. I cannot recommend her or her travel agency highly enough. When visiting Africa, she is the only one to go use!!

By Jan Pollack

Rwanda Gorilla Tracking holiday

Alison from Africa Tailormade came highly recommended to us and she reached and exceeded every expectation. I cannot recommend her and this organization strongly enough. Simply the best service I have had in years of traveling. From helping us plan our Rwanda Gorilla Tracking holiday, to every step of the way thereafter, they made sure the smallest of details was taken care of. It can be a little scary traveling for the first time into Central Africa. But thanks to Alison, we had an exceptional experience. She sorted out boarding passes, attempted to get us best seats, we were met the moment we stepped off the plane and guided through every step of the passport and COVID requirements, our guide Rogers who was with us for the entire trip, was just excellent!!l Both hotels were fantastic and the Gorilla Tracking experience was out of this world!! Thank you so much for helping to make my wife’s 40th Birthday and this bucket list experience, everything we could possibly have hoped for.

By John Gillbert

Immediate responses and detailed recommendations

When I contacted Africa Tailormade for the first time, I was blown away by Sydney‘s immediate response and detailed recommendations of camps in the Okavango Delta. Her response time to queries as well as her intimate knowledge of the area were remarkable. Africa Tailormade ensured that we were taken care of all around before, during and after our trip and didn’t have to worry about anything. I will definitely use Africa Tailormade again and will recommend Sydney and Alison to friends and family. Thank you!

By Katharina Pakendorf

Outstanding service!

Outstanding service! Africa Tailormade take a very professional approach and ensure every last detail is addressed and managed all the way through until you return home. Was an absolute pleasure dealing with the team and Anzelle ensured updates and arrangements were regularly addressed and extremely well managed and communicated. Would highly recommend their services in regards to Safari/Game Lodge packages.

By John Hoffman

Perfectly tailored luxury travel itineraries

Speak to our friendly team about your next trip to Africa.

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