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Our Promise

Price Guarantee

We provide our clients with a price guarantee that ensures we always offer the best possible rates. This means that money matters can be easily taken care of, giving you more time to focus on the fun part – planning your African trip of a lifetime with us.

Based in Africa, Africa Tailormade is able to cut out the middleman.  We contract the best available rates across the continent without making compromises.

We’re so confident, if you manage to find the same holiday for less, we’ll beat it

Travel Insurance

Prior to confirming your booking, it is essential to secure fully comprehensive travel insurance cover.

Most importantly, cover against the cancellation / curtailment of your holiday should be considered a must, as you need to be protected against financial loss should you or your family members not be able to travel due to medical reasons.  Medical cover is equally important.

Due to the remote areas in which we operate, it is important that all guests are covered for emergencies and other unforeseen circumstances. Africa Tailormade cannot be held responsible for any guest travelling without comprehensive insurance.

Financial Protection

Our financial default insurance policy is underwritten by a specialist insurer in South Africa, Bryte Insurance Company Limited. Testament to our standing commitment to our clients, the company has passed all the financial criteria to provide financial protection against our Suppliers.

The global recession has heightened the need for clients to be vigilant about financial insolvency, with over 50 airlines worldwide already becoming victims of the current economic climate, along with many suppliers. As your Tour Operator, it is our responsibility to ensure that your holiday investment is covered.

We are also registered members of SATSA (South African Tourism Services Association) & ATTA (African Travel & Tourism Association).

The appearance of the SATSA & ATTA logos is a sign of quality and commitment to service excellence and recourse for buyers and tourists.

SATSA & ATTA members adhere to a strict Code of Conduct and are required to submit documentation pertaining to their business annually so that the association can verify they are indeed running a healthy business that can be recommended to international tour operators.

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